Return and Refund Policy

At Home-Finds, we want you to love your kitchen and home essentials! If you're not completely satisfied with your purchase, we’re here to help. Our hassle-free return and refund policy ensures that you have peace of mind when shopping with us.

Returns

  • You may return items within 30 days of receiving your order.
  • Items must be unused, in their original packaging, and in the same condition as when you received them.
  • To initiate a return, please contact us at support@home-finds.uk with your order number and reason for return.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days to your original payment method.
  • If you haven’t received your refund after 7 business days, please check with your bank or payment provider before reaching out to us.

Exchanges

  • If you need a different item, size, or color, we offer exchanges within 30 days of receiving your order.
  • Contact us at support@home-finds.uk to process an exchange.

Damaged or Incorrect Items

  • If your order arrives damaged or you receive the wrong item, please contact us immediately with photos of the issue.
  • We will arrange a replacement or refund at no additional cost to you.

Non-Returnable Items For hygiene and safety reasons, the following items cannot be returned:

  • Used or washed kitchen tools and accessories.
  • Personalized or custom-made items.

How to Start a Return

  • Email us at support@home-finds.uk with your order number and return request.
  • Our team will guide you through the process and provide the return address.
  • Ship your item(s) back to us and keep your tracking information.
  • Once received, we will process your refund or exchange promptly.

Contact Us If you have any questions about returns and refunds, don’t hesitate to reach out to our friendly support team:

Company Name: Home-Finds
Phone Number: +44 7451 267857
Email: support@home-finds.uk

We appreciate your trust in Home-Finds and strive to provide you with the best shopping experience possible!